Today we’re introducing Microsoft Viva, the first EXP built for the digital era. These conversations helped solidify our vision of EXP as a digital platform that provides people with the resources and support they need, seamlessly integrated within the same tools they use to do their work, so they can succeed and thrive no matter their location. In the past few months, my team and I have been talking with analyst Josh Bersin, who closely studies this space. We believe what’s needed is a new approach and a new category of technology solutions called employee experience platforms (EXP). But too often, these technologies are fragmented, hard to find, and disruptive to the flow of work.Īs digital tools become more crucial to a great employee experience, business leaders across every industry are embracing the opportunity to learn, and they’re re-evaluating both their spending and their approach. That number includes employee development and training, benefits and wellbeing, and a whole host of employee experience technologies. Today, organizations spend over $300 billion a year on employee experience. And in our new hybrid work reality, Microsoft Teams is empowering everyone in organizations-from information workers to frontline workers, and everyone in between.īut to truly empower people to feel connected, supported, and able to bring their best selves to work we need to do more. This fall, we saw the daily active users number in Microsoft Teams climb to 115 million, while Microsoft 365 users around the world generated more than 30 billion collaboration minutes in a single day as people communicated, collaborated, and co-authored content. Microsoft Teams is the only solution with meetings, calls, chat, content collaboration, and business process workflows-all in a secure, integrated user experience. We built Microsoft Teams and Microsoft 365 as the organizing layer for all the ways people work, learn, and collaborate. It’s exhilarating to work on the tools that have unlocked new forms of connection and collaboration for their people-even as they navigate the challenges of the pandemic. In my role at Microsoft, I get the chance to talk to our customers every day about their experiences in this new digital era. What we didn’t expect was that this future would arrive almost overnight last March, as millions of businesses around the world responded to the pandemic by moving to remote and hybrid work.
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Even before COVID-19 turned our lives upside down, a new generation of digital tools was opening up new possibilities for the future of work.